The goal of the Summer School is to bring the participants - academics and doctoral students - together to share their knowledge and co-develop ideas with Service Engineering and Management as an emerging framework and research area. Senior academics will host a series of events for participants who will learn about services from different perspectives, and challenge the participants to further develop the conceptual and theoretical frameworks relevant for their dissertation topics and/or research.

SEM2010 will have an emphasis on two different research themes relevant for Service Engineering and Management. The themes are different from previous years so that it is possible to participate again. In SEM2010 we present the following parallel tracks:

Track 1

Technologically Based Innovation
in Services
led by professor Christiane Hipp
from Brandenburg University of Technology, Cottbus, Germany

Track 2

Internationalisation and
Global Sourcing of Services
led by professor John Bryson
from The University of Birmingham, Birmingham, United Kingdom

Instructions for PhD-student participants

Course structure and requirements

The course has an opening session and reception, two full seminar days and a concluding session. The seminar days include keynote lectures, company cases and track seminars in smaller groups. In addition, the students receive short pre-readings for the course and prepare a short paper or full paper to be presented in the track seminars. The papers are revised based on feedback and re-submitted into a book review after the course.

The tracks are held in parallel, which means that participants must choose only one of the tracks. Each track accommodates max. 12 PhD students. The keynote lectures are for all participants.

Each participant, who has successfully passed the course, will receive a course diploma awarded by the Department of Industrial Engineering and Management, Aalto University School of Science and Technology. The course is equivalent to 2-4 ECTS credits. Passing the course successfully requires reading of the materials prior to the course (pre-readings and peer papers), attending to lectures and track sessions, submitting and presenting a paper, and acting as an opponent to another participant (2 credits). Students who re-submit a revised paper for the book review and act as peer reviewers will receive 4 credits. Revising the paper after the course and submitting it to the book review process is voluntary but highly recommended.
Required pre-readings and student papers (protected with password). Coming soon.

Go to registration page for detailed paper submission instructions